These days, almost anyone can sell you a product online. They can even offer products under brand names that you've come to know and have searched for on your quest to buy the perfect R4 for your Nintendo DS, DSi or 3DS system. Unfortunately, there are plenty of R4 cards that simply are NOT real R4 Cards. Slightly lower prices lure people into getting these cards (The difference is often only about $2-$4 less than our official cards) but what you're not told when you make your purchase is that you may - or MAY NOT receive any updates when your console gets upgraded.
And it's not even the stores that can be blamed. The factories make the cards and market them as upgradeable, and promise a whole slew of support for their R4 3DS card or R4i Cards, but when the time comes, and the DSi or Nintendo 3DS or 2DS gets a system update, more often then not, these factories take their websites offline, and are nowhere to be found - nor is there any updated firmware or kernel that you can use to enable you to have continued compatibility with your console.
We pride ourselves on having ONLY the real deal when it comes to our R4 3DS cards. We work hard to bring you great products at super competitive prices. But we go one step further and also promise to support and update all of our customers' cards without forcing you to run out an buy a whole new card with every single 3DS or 2DS update. There was never a better example than the recent 11.13.0 3DS update. If you follow the indie and homebrew forums, you'll quickly see a trend. Card after card stopped working, and there are no updates in sight. The stark difference here is that when you come and visit our official store, you can see that we already support the 11.13.0 3DS systems, and have supported every single update that led up to the 11.13.0 That's why you should care as to where you buy your R4 3DS cards
We could have shipped out cards that we were certain would not work - after all, everyone else does it. But instead, we chose to hold our orders until our factory upgraded the internals of each card, allowing larger firmware files to be used so that we could continue to bring the updates our customers have come to count on.
Check out our products, and our unwavering support to all current, past, and future customers. We'll always have an update available for you to be able to continue using your R4.